Frequently Asked Questions 

How do I download Softly?

Head on over to for more information on how to download Softly!

I searched for a product online and Softly didn't provide a SWAP!

First off – thanks for trying Softly! We are currently testing the Beta version of the tool which has limited functionality. The initial focus for Softly, which currently works on Amazon, is personal care products. We anticipate rolling out additional product categories, retailers and user values over the next several months.

We are always interested in learning more from our users. Click here to send us feedback!

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